The hotel is nice and clean but my shower didn't work. I tried to call the front desk but the phone didn't work either. Their breakfast was nice and full and the bed was comfortable enough.
Hampton inn Selma is by far the best hotel I stayed in , in Selma, Al. The staff were very friendly and kind. The manager , Kerry was real helping of us and very nice and so were the others at front desk. The breakfast was good. They had great wifi , the rooms were nice & clean, and they kept the pool clean. This would be the ONLY hotel I recommend people to stay in while here.
This place was very poorly cleaned. The grounds were dirty and the rooms weren't great either. There is apparently the hotel's laundry room for washing towels and room linens on the ground floor near the front entrance and I guess they don't have filters on those dryers so long blows out all over the ground and sidewalk. Gives a very poor first impression.
Rooms were not cleaned. We had to clean the sink, countertop, and shower ourselves. The hotel smelled bad and uncleaned. When I turned the heater on a aweful smell came from it. It smelled like dirty wet molding gym socks times ten. I had to spray colon in the return grill to kill the nasty smell. I would have tried to change rooms but after meeting the general manager earlier you would know why I didn't want the hassle. He was rude and disrespectful. Needless to say he was like that with other guests (on the phone and in person). Hampton should fire him. Then the last morning of our stay housekeeping opened the door and started to enter the room. She opened the door and bumped into my wife as she was entering the bathroom to shower (she was almost undressed). The lady said she was told to collect the linens but we were not finished using them. At checkout I spoke to the staff member who checked us out and he said he would have the manager call me about 3pm that day so he could discount or refund the price of our rooms. HE HAS NOT CALLED but with his lack of caring about his guest I'm not surprised. DO NOT EVER STAY HERE!!!!!!!!!!!!!!!
My Mother and I checked in and she got bitten by a bed bug the first night but we thought it was mosquito related until the second night when it happened AGAIN!!! Fortunately after I caught a specimen and went to the front desk, they moved us to another floor and after an exchange with management the next morning they comped my entire stay ... that WAS a GREAT customer service gesture, however, at $119 a night the bedrooms should be thoroughly sanitized after EACH guest??? NEVER AGAIN!!! 10/28/2017
Hampton Inn Selma is a US Lodging based in Selma, Alabama. Hampton Inn Selma is located at 2200 W Highland Ave, Selma, AL 36701, USA.
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